How to Register to Planerium?

  1. Go to My Account page.
  2. Enter User Name – We recommend to enter your full name or at least first name.
  3. Enter your valid email.
  4. Set a strong password: Combine lowercase, uppercase, numbers and special characters (@#!$%).
  5. Tick the “I’m not a robot” reCAPTCHA checkbox.
  6. Click Register button.

    

How to Login Planerium?

  1. Go to My Account page OR click the User icon on the top-right corner
  2. Enter your User Name and Password
  3. Check “Remember Me” checkbox
  4. Click Login button.

What to do if I lost my password?

  1. Go to My Account page OR click the User icon on the top-right corner
  2. Enter your registered email address
  3. Click Reset Password button
  4. An email with Password Reset will be sent to your registered email
  5. Click on the link – “Click here to reset your password”
  6. You’ll be redirected to the Reset Password form page
  7. Enter a new password twice
  8. Click Save button
  9. You’ll be redirected to My Account page
  10. Login with your new Password

    

How do I change my Password?

  1. Go to My Account page.
  2. On the left side bar click on the Account Details
  3. Change your password under the Password Change form.
  4. Click Save

    

How to change my email address?

  1. Go to My Account page.
  2. On the left side bar click on the Account Details
  3. Change your email under the Email Address area.
  4. Click Save

    

How do I change my Username?

You have two types of user names where you can change:

  • Username – Normally, your First and Second name
  • Display Name – The name that will be displayed in the account section and in Reviews.

We recommend to keep your original Username and change only your display name, to make our communication more personal.

  1. Go to My Account page.
  2. On the left side bar click on the Account Details
  3. Change your Username or your Display name
  4. Click Save

    

How do I change my Username?

You have two types of user names where you can change:

  • Username – Normally, your First and Second name
  • Display Name – The name that will be displayed in the account section and in Reviews.

We recommend to keep your original Username and change only your display name, to make our communication more personal.

  1. Go to My Account page.
  2. In the left side bar click on the Account Details
  3. Change your Username or your Display name
  4. Click Save

How do I change my Username?

You have two types of user names where you can change:

  • Username – Normally, your First and Second name
  • Display Name – The name that will be displayed in the account section and in Reviews.

We recommend to keep your original Username and change only your display name, to make our communication more personal.

  1. Go to My Account page.
  2. In the left side bar click on the Account Details
  3. Change your Username or your Display name
  4. Click Save

How do I change my Username?

You have two types of user names where you can change:

  • Username – Normally, your First and Second name
  • Display Name – The name that will be displayed in the account section and in Reviews.

We recommend to keep your original Username and change only your display name, to make our communication more personal.

  1. Go to My Account page.
  2. In the left side bar click on the Account Details
  3. Change your Username or your Display name
  4. Click Save

Contact Support

We are here to listen and to help you get the best out of our service.

  • Sign up
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
PLANERIUM